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Can I send original documents to WES?

Submitting Your Documents Here are some important guidelines: Unless specifically stated on the Required Documents page or requested by WES, do not submit original documents. They cannot be returned to you.
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Can I send my degree certificate directly to WES?

Log in to My Account. Go to your Account Timeline and scroll down to the Upload Degree Certificates and Translations section. Click the Upload Document button to begin.
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Can I email my documents to WES?

Submission via Email

Following are the guidelines for emailing documents: The sender's email must be accessible on the university website for WES to check. To send academic records, the sender must be authorized.
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What documents do I need to send to WES Canada?

There are only 2 documents required for the WES Evaluation process:
  • Degree certificate (provisional can also be used)
  • Academic transcripts or annual marksheets.
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Can I send sealed envelope to WES?

Note: WES accepts academic transcripts in sealed envelopes that have not been opened. Documents will not be accepted if the envelope is opened or the seal is broken.
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3 Ways to Submit Academic Documents to WES

How do I know if WES received my documents?

It takes two to three business days for our staff to process documents after they arrive at WES. You will receive a status update once documents have been processed and are active in our system.
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What is standard delivery for WES?

Standard delivery takes three to five business days, within the United States. However, it will take 30 business days to ship a report internationally.
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Does WES refund money?

What are the WES fees and refund policies? WES does not offer refunds for cancelled applications. However, you can request a refund for a returned check.
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Does WES expire?

Standard credential evaluation reports from WES have no expiration date. That means your report is a tool that you will be able to use more than once as you pursue academic and career pathways in Canada.
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How do I send documents digitally to WES?

Online Platform
  1. Log in to your account associated with the online platform.
  2. Select WES as the recipient of your electronic documents.
  3. If you cannot choose WES as your recipient, you can share your documents, directly from the platform, with the email addresses listed on our Required Documents page.
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How long is WES evaluation valid?

Your WES ECA is valid for five years from the date of issue, and you can continue using your ECA when you submit a new Express Entry profile. Your Express Entry profile is valid for one year from the date you submit a profile to IRCC.
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How long does WES Canada take?

How long does it take to obtain a WES evaluation? WES can complete your evaluation in 7 business days or less, depending on the type of service that you request. However, if additional research, correspondence or verification is required, the evaluation will take longer.
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Do we need to send academic request form to WES?

The official should stamp the form with the institution's stamp or seal. Then, the form must be mailed in a sealed envelope or sent to WES electronically from the institution. The Academic Records Request Form provides the correct address for sending your documents directly to WES.
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How do I get my WES reference number?

You will receive a reference number after you submit an application and pay the evaluation fees. A WES reference number is a unique case number associated with a given credential evaluation report. You should include your reference number on all correspondences with WES.
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Which is the best transcript service in India for WES?

Prime Transcripts is the best transcript service in India, providing hassle-free document exchange.
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How long does WES take?

How long does it take to obtain a WES Evaluation? The standard processing time for a credential evaluation is seven (7) business days after receipt, review, and approval of all documents and payment in full to WES (World Education Service).
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Which WES package is best?

We recommend the Course-by-Course International Credential Advantage Package (ICAP); this means we will store your verified transcripts in addition to your evaluation report for easy sending later.
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Can I get WES evaluation for free?

WES has launched a free, online Degree Equivalency Tool.
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Can I remove a degree from WES?

After you submit your WES application, you have limited opportunity to modify your order. To add or remove a credential, you will need to send a request to our Customer Service team. You will not be able to make the changes yourself.
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Can someone else pay for my WES?

Yes. The name on the receipt does not need to match the name on the application. As long as the amount is correct, we will accept the payment towards your application.
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What are the new rules for WES?

Under the new rules, sending in all of the academic credentials in addition to the highest one can now actually slow down the process. “As of November 2020, WES applicants need to submit only their highest completed credential for an Educational Credential Assessment,” the organization's website states.
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How long before WES expires?

WES credential evaluations do not expire.

Applicants can log in to My Account and order a duplicate copy for any recipient such as an institution, employer, or licensing board. Copies are typically sent within one to two business days.
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Can I see my WES report online?

WES provides candidates with a convenient online application where they can obtain detailed instructions regarding required documents and track the status of their evaluations anytime. Completed WES Evaluation Reports can be accessed through AccessWES, our secure online delivery system, or they can be mailed to you.
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Does WES work on weekends?

Representatives are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. If possible, please include your WES Reference Number. This will likely expedite your request.
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