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How can I reschedule my Cancelled Prometric exam?

Many test appointments can be cancelled and/or rescheduled through the Prometric Web site. From the Prometric.com home page, click on the button for what you'd like to do (either cancel or reschedule). Then, simply follow the on-screen instructions which will walk you through the process, step by step.
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What to do if Prometric cancels my exam?

Prometric will send you a notice of your canceled exam appointment. In most cases, we will have rescheduled your exam to a new date, based on when we expect to resume normal testing.
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Can I reschedule Prometric exam?

If you wish to change your exam date or time, you must do so by 5 days prior to your appointment using the Reschedule/Cancel option on this Web site or by contacting Prometric's automated voice response system at: 866-241-3116 (in North America); the Web is available 24 hours a day, 7 days a week.
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How much does Prometric charge for rescheduling?

There is no charge for changing an exam booking if the change is made ten (10) or more calendar days prior to your booking date. Between nine (9) and three (3) calendar days prior to your booking date, there is a $USD 150 fee collected by Prometric to either cancel or reschedule your appointment.
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What happens if I dont show up to my Prometric exam?

What happens if I am absent or late for my appointment? If you miss your appointment, or arrive late and are not allowed to test, you will forfeit your exam fee(s).
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How to Reschedule Prometric Exam - How to change date of Prometric exam

How many days before can you reschedule Prometric exam?

Reschedule/Cancel Policy:

To reschedule or cancel an exam appointment, you will need your Prometric-issued 16 digit confirmation number. You may reschedule or cancel your exam up 30 days prior to your exam without a fee. If you reschedule or cancel an exam fewer than 30 days your fee will be forfeited.
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How many times you can take Prometric exam?

How many times am I allowed to take the test? You can take the exam up to three times in one calendar year.
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How much is the cancellation fee for Prometric?

If you reschedule or cancel 8 – 14 days prior to your appointment, you will be charged a $20 fee. If you reschedule or cancel 2-7 days prior to your appointment, you will be charged a $25 fee. If an appointment is cancelled in less than 2 calendar days of your appointment, you will forfeit your entire fee.
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What is a rebooking fee?

But what exactly does that mean? Change Fee: This is a fee the airline charges to make a change to a reservation, typically to rebook on a different flight. Cancellation (Refund) Fee: This is a fee the airline charges to cancel a reservation and process a refund.
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Do you have to pay for rebooking?

The Rebooking Fee/Change Fee is the service fee charged to passengers to be able to rebook their flights. It is charged for any voluntary changes made to your booking. This includes moving the date and/or time of your flight. It is charged per passenger and per sector at every occurrence of voluntary rebooking.
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What is the passing score for Prometric exam?

The examination contains 80 questions and candidates are allowed two hours to complete. Candidates must receive a passing score of 70% for certification except in Illinois and South Dakota where a 75% is required for a passing and certification.
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Can you reschedule the day before series Prometric?

What if I need to reschedule or cancel my exam? If you wish to change your exam date or time, you must do so at least 24 hours prior to your appointment by using our website or by contacting Prometric's automated voice response system at: 866-891-6396 (in North America).
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Does Prometric add more dates?

In most cases, there is availability on additional days, but the schedule simply has not been opened yet. This is common as Prometric works to optimize capacity at their test centers.
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What happens if I cancel my Pearson VUE exam?

If you wish to cancel your exam, You must access your online Pearson VUE account to cancel your exam at least a minimum of 7 days prior to your appointment, a full refund will be issued to the same credit card used for booking the exam. The refund takes 10-14 business days.
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Can you start a Prometric test early?

Exams can be launched no more than 1 hour before or 1 hour after the scheduled start time. For example, if your exam is scheduled at 8AM, you will be able to launch the exam between 7AM till 9AM time frame.
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Can I cancel and rebook?

Yes, you can reschedule or cancel a flight. However, you may need to pay a change or cancellation fee depending on the airline you booked with and the fare class of your ticket. Luckily since Covid-19, many airlines have reduced change fees or waived them altogether.
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Is it cheaper to cancel and rebook?

Essentially, if the cost of a ticket drops compared to what you paid for it, you may be able to cancel and rebook at the lower price—locking in the difference as a credit toward future flights. It's important to note that not all airlines are quite this liberal, though U.S. travelers will find plenty of options.
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What is the cancellation fee?

Definition of 'cancellation fee'

A cancellation fee is a sum of money you must pay if you cancel a hotel reservation after the cancellation deadline. The hotel will not charge any cancellation fees if you cancel your reservation up to two weeks in advance.
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Are cancellation fees mandatory?

Regarding the actual cancellation fees, consumer laws are unanimous in requiring businesses to charge consumers fairly and reasonably for cancellations and no-shows. In particular, businesses must ensure that their cancellation fees reflect the actual damages or losses suffered directly as a result of the cancellation.
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Is a cancellation fee legal?

These practices are typically legal. They help businesses ensure they can recoup the lost revenue due to no-shows or last-minute cancellations.
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What is a Prometric exam?

Prometric is private company providing secure testing facilities for many professional organizations' certifications, such as PMI and their PMP exam. With over 10,000 testing centers in 160 countries, Prometric is a leader of standardized testing administration.
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How do I request a refund on Prometric?

Request a Refund

The Prometric Refunds Committee will review requests and email decisions within 7 – 10 business days of receipt unless further research and/or documentation are required. Refund requests made via phone will not be accepted.
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How many skills are on the Prometric exam?

There are 22 skills that are part of the Clinical Skills Test. When you are registered to test, a computer will decide which skills will be on your test. A Clinical Skills Test consists of five scored skills. All candidates taking this test are scored on the Handwashing and Indirect Care skills.
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Does Prometric allow scratch paper?

At test centers, Prometric will provide each candidate with a pencil and scratch paper to use during the exam.
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