Should I use a 4 point or 5 point Likert scale?

From their abstract: "Data quality, internal consistency and discriminative validity suggest that the five-point scale version should be used in future applications." In their results they report that the 4-point scale has more missing values on similar questions than using 5-point scale, which may seems to suggest ...

Is a 4 or 5-point Likert scale better?

This question has been debated for decades. Ever since Rensis Likert published his work in 1932, there has been debate about this topic, and there is no definite rule. It has been shown that when comparing between a 4-point and 5-point Likert scale, the overall difference in the response is negligible.

Why should we use 4-point Likert scale?

A 4-Point Likert Scale is a one-dimensional scale you can use to collect the attitudes and opinions of your target market. It uses an ordinal scale to help you understand the views and perspectives of the market towards your brand. Besides, it has different variants to help your business personalize its communication.

What is the best number of points on a Likert scale?

The psychometric literature suggests that having more scale points is better but there is a diminishing return after around 11 points (Nunnally 1978). Having seven points tends to be a good balance between having enough points of discrimination without having to maintain too many response options.

What is the best scale for Likert scale?

Most researchers agree that, at a minimum, you should use a 5-point Likert scale survey. But other research shows that the more choices there are, the less often respondents use the middle or neutral category.

4 or 5 point likert scale?

Can a Likert scale have 4 points?

Researchers use even Likert scales to collect extreme feedback without providing a neutral option. 4-Point Likert Scale for importance: This type of Likert scale allows researchers to include four extreme options without a neutral choice. Here the various degrees of importance are represented in a 4-Point Likert Scale.

Why is a 5 point Likert scale better than a 3 point?

Five-point scales are then better theoretically because they provide three pieces of information: direction (positive/negative), intensity of opinion, and a neutral point.

Why choose a 5-point Likert scale?

Using the 5-point Likert scale can provide you with nuanced, actionable, and clear-cut feedback — and it provides variety without the fanfare of extra (and possibly unnecessary) options.

Is the 5-point Likert scale good?

The evidence seems to indicate that five-point Likert scales ensure respondents won't lose interest. Analyzing the different answer choices will also be easier for respondents, eliminating the urge to select middle options or leave items in blank.

Is a Likert scale always 5 points?

So what is a Likert scale survey question? It's a question that uses a 5 or 7-point scale, sometimes referred to as a satisfaction scale, that ranges from one extreme attitude to another. Typically, the Likert survey question includes a moderate or neutral option in its scale.

Why is a 4 point scale better than a 5?

When a 5 point Likert scale is used, there is the tendency for some respondents to select a 'neutral' or 'not sure' response to avoid making a real choice. However, with the 4 point scale, respondents are 'forced' to choose between favourable and unfavourable responses to each questionnaire item.

Is a 4 point Likert scale quantitative or qualitative?

A Likert scale is a rating scale that quantitatively assesses opinions, attitudes, or behaviors.

What is a 4 point Likert scale for impact?

A 4-point Likert scale prompts respondents to 'get off the fence'. To make a choice that's either positive or negative without a middle or neutral option. This technique, combined with a follow up question, will often elicit the best response rates and actionable insight.

What is the weakness of 5 point Likert scale?

Five-point Likert scales are more likely than 7-point scales to elicit interpolations in usability inventories. Interpolations are problematic because they cannot be mitigated within an electronic survey medium and require interpretation with facilitated surveys.

What is the best 5 point Likert scale?

The 5-point Likert scale is a global scale that is used to assess attitudes and views. It is a scale with 5 answer options which has two utmost poles and a neutral option linked with intermediate answer options. For example, agree, fully agree, neither agree nor disagree, disagree, and fully disagree.

What does a 5-point Likert scale look like?

One of the best, most popular types of Likert scales is the 5-point scale, as it provides respondents with a manageable range of options to choose from: two positive (e.g., strongly agree and somewhat agree), two negative (strongly disagree and somewhat disagree), and one neutral.

What is the 5-point scale for important?

A more appropriate scale when rating importance in your questionnaire is: “Not at all important,” “Slightly Important,” “Important,” “Fairly Important,” and “Very Important,” or numbering 0 to 5 as an interval scale.

What is 5-point Likert scale examples?

5-Point Likert Scale

This is the most common type of Likert scale. It is frequently used to measure satisfaction or agreement. For example, “Express your satisfaction level with our products.” Respondents would choose from five options ranging from “Highly Satisfied” to “Highly Dissatisfied.”

What is the difference between a 4 point scale and a 5 point scale?

From their abstract: "Data quality, internal consistency and discriminative validity suggest that the five-point scale version should be used in future applications." In their results they report that the 4-point scale has more missing values on similar questions than using 5-point scale, which may seems to suggest ...

What statistical tool is used for the 4 point Likert scale?

The chi-square, Cochran Q, or McNemar test are common statistical procedures used after this transformation. Consensus based assessment (CBA) can be used to create an objective standard for Likert scales in domains where no generally accepted standard or objective standard exists.

Who invented 4 point Likert scale?

The Likert scale is named for American social scientist Rensis Likert, who devised the approach in 1932. Likert scales are widely used in social and educational research.

Can a qualitative study use a Likert scale?

Can Likert Scales Be Used in Qualitative Research? Even though Likert scales are generally used for quantitative research, they can also be used for qualitative purposes. However, when measuring the outcomes of qualitative research, you can't use numbers as you can in quantitative research.

Is a 5 point Likert scale qualitative or quantitative?

Are Likert Scales Quantitative or Qualitative? Likert scales give quantitative value to qualitative data. For example, it may be designed to measure how much a person agrees with a statement regarding a product's value and assigns a data point to it. This is one reason why the scale is almost universally loved.

Is a 4 point scale weighted?

GPA Stands for Grade Point Average and is the number that represents your academic achievement in high school. GPAs that don't account for how hard your classes were are called unweighted and are reported on a 4.0 scale. GPAs that monitor how difficult coursework is are called weighted and are reported on a 5.0 scale.

What is a 4 point scale to?

“A” equals 4.0, “B” equals 3.0, “C” equals 2.0, and “D” equals 1.0. A grade of “F” equals 0.0. Some schools use pluses and minuses in their grading scale. For a plus, add 0.3 points.