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What happens if I have two PTE accounts?

If you realise that you have more than one myPTE account, you will need to contact us so that we can merge your accounts into one account. This is for security reasons. Unfortunately, you won't be able to make a test booking until we help you to resolve this issue.
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Can I have two PTE accounts?

We provide information in the booking process on how to confirm they have given consent. For security reasons we cannot allow more than one account per user. If you accidentally create two accounts, you will need to merge them before you can book a test.
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Can I merge two Pearson accounts?

I have more than one Pearson account. Can they be merged into one? Unfortunately, we cannot merge accounts. If you think you may have a Pearson account but don't know the username or password, please see Retrieve Your Username (Login Name) or Reset Your Password.
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How do I delete my PTE account?

Step-by-Step
  1. From Setup, select Users.
  2. Type the user's name into the search field, and click Search.
  3. Click the checkmark next to the user.
  4. Click Select Tasks, select Delete / Restore Users, and click Start.
  5. Click the checkbox next to the user to confirm the selection.
  6. Click Delete / Restore.
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How long does it take to merge PTE accounts?

Please fill the form below with the required information in order to merge your profiles. You will be contacted if any additional information is required. Please note that this form may take up to 3-5 working days to be processed and once your request has been processed, the team will contact you via email or phone.
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PTE DOUBLE ACCOUNT ISSUE / RESOLVE ISSUE

How can I merge two PTE accounts?

If you realise that you have more than one myPTE account, you will need to contact us so that we can merge your accounts into one account. This is for security reasons.
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What is the 3 second rule in PTE?

The PTE exam's "3-second rule" states that test-takers must begin speaking within 3 seconds after hearing the prompt. This makes sure the microphone records their full response. The recording session will end and the item's status will be updated to "completed" if you wait for longer than three seconds.
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Can I create a new PTE account?

Click on the account creation button to initiate the PTE login account creation process. Fill out the form with your personal information, including your preferred user name and password.
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How much is the cancel fee for PTE?

Is PTE Exam Cancelation free of charge? The answer to this question solely depends on the time you cancel: You can get a complete refund when you cancel on or before 14 days of the test date. 50% fees will be deducted if you cancel 8-13 days before the test date.
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Can I retake PTE?

Common PTE scoring questions

We advise that you check with your institution before making your application. Can I retake my test? If you are disappointed with the score you have achieved, you can take the test again. However, you must wait until you have received your scores from one test before booking another.
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How do I reset my Pearson account?

Go to Revel.pearson.com. Select the Forgot Username or Password link. Enter your email address, then select Continue. Check your email account for an email with the subject, "Pearson Username/Password Request."
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How do I change my Pearson account?

This can be done in your Account Profile page. To change your name, email address or password, sign in to the Pearson My Account (Account Profile) page, then click the Edit button beside the information you'd like to change.
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Why did Pearson lock my account?

If you incorrectly type your password, you have a maximum of 5 login attempts before the system will lock you out. On the sixth incorrect attempt, you will be locked out of your network access.
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How do I merge my Pearson VUE accounts?

Please note that account merges can only be done by phone and not via live chat support or email. If Pearson VUE is unable to merge your duplicate accounts, you will be directed to contact your respective testing program and provided the appropriate contact information by the agent.
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How many years does PTE expire?

The PTE Academic scores are valid for up to two years from the date of the exam. Once the two years after expire, the PTE score automatically removes from the site, and it is not visible.
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When should I retake my PTE?

There is no limit to how many times you can retake the PTE Exam. You can schedule a retake as soon as 5 days after your previous attempt.
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How much does PTE cost UK?

To find The London Exam Centre, use our postcode: SW19 4EU. The fee is £180. Once you are registered on the Pearson website, you can book your exam online. You must visit the exam centre to sit the Pearson test under strict exam conditions.
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Does rescheduling PTE cost money?

14 calendar days or more before your test: You can reschedule your test for free. 8 to 13 calendar days before your test: you will be charged 50% of the original test price for the new book. 7 calendar days or fewer before your test: you must pay a new test fee, and there will be no refund.
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Why does PTE expire?

Your English level may change over time. Therefore, all English proficiency certificates will have an expiration date. Be mindful of the validity time if you are about to take the PTE exam for university admission or visa application.
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How many times can you do PTE?

Students can appear for the PTE Academic exam multiple times as there is no set limit but ensure to take a 5 days gap between the exams.
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How do I unblock my Pearson VUE account?

How do I get it removed? To remove a block on your account: Contact customer service (see FAQ #2). A customer service agent will then identify the needed steps based on the nature of the block and advise accordingly.
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Can I do PTE in one month?

In Conclusion

Preparing for the PTE exam in one month is an ambitious endeavor, but with dedication, strategic planning, and the right resources, it's entirely achievable. Remember that while the time frame is limited, your potential for improvement is significant.
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Is the PTE exam 2 hours or 3 hours?

You will have two hours to complete a PTE Academic, PTE Academic UKVI or a PTE Core test, and 30 minutes to complete a PTE Home test.
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What happens if you fail PTE?

Ans: If you fail the PTE (Pearson Test of English) exam, it means you did not achieve the minimum required score for the proficiency level you were aiming for. But you can appear for the exam again and retake the exam as many times as you want.
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