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Why is my WES status inactive?

Once you start your WES application, you have 180 days to complete the application, submit payment, and have your required documents sent. After 180 days, your application will become inactive in our system. A reactivation fee applies if you would like to reopen the application.
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How do I reactivate my WES account?

How to reactivate a WES account. If your WES account has been inactive for more than 180 days, you can reactivate it by paying a reactivation fee of CAD $50. To do this, you will need to log in to your WES account and click on the "Reactivate Account" button.
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How long does it take for WES to update status?

It takes two to three business days for our staff to process documents after they arrive at WES. You will receive a status update once documents have been processed and are active in our system.
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Does WES account expire?

Your WES ECA is valid for five years from the date of issue, and you can continue using your ECA when you submit a new Express Entry profile. Your Express Entry profile is valid for one year from the date you submit a profile to IRCC.
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Why is my status on hold on WES?

“On Hold: We are waiting for your institution(s) to verify your documents.” Once WES has received all required documents from an applicant and their institution(s), WES will begin document verification. When this process begins, we will update the applicant's WES account with the above message.
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The WES Evaluation Process Explained

How long before WES expires?

WES credential evaluations do not expire.

Applicants can log in to My Account and order a duplicate copy for any recipient such as an institution, employer, or licensing board. Copies are typically sent within one to two business days.
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What are the new rules for WES?

Under the new rules, sending in all of the academic credentials in addition to the highest one can now actually slow down the process. “As of November 2020, WES applicants need to submit only their highest completed credential for an Educational Credential Assessment,” the organization's website states.
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Can I use old transcript for WES?

It is important to note that WES may charge an additional fee if your transcripts are sealed or past the 7 year expiration date. Furthermore, WES also requires an official hard-copy of your transcripts; copies or scans of your records are not accepted.
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Does ECA report expire?

ECA report expiration

Your ECA report will be valid for immigration purposes for 5 years from the time it is issued. Please see the IRCC website for guidelines on how to submit an ECA report to an IRCC program.
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Does WES work on weekends?

Representatives are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. If possible, please include your WES Reference Number. This will likely expedite your request.
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How long does it take to get a reply from WES?

After you send the documents to WES, it takes them around 4-5 days to update the status as 'Documents received' on their website. After around 15-20 days they update the status as 'All documents were reviewed and accepted. ' After this stage it takes around 20 days for finalizing the evaluation report.
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Can I update my WES application?

If your evaluation has been completed, it cannot be modified, but you can update your report. To add a completed degree, new courses, a new credential, or upgrade your Document-by-Document evaluation to a Course-by-Course evaluation: Log in to My Account. Click “Update Report”
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Can someone else pay for my WES?

Yes. The name on the receipt does not need to match the name on the application. As long as the amount is correct, we will accept the payment towards your application.
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How much does WES charge?

A: The cost of Wes fee is about 250 CAD, equivalent to 188k in naira, but this can differ depending on the type of evaluation assessment.
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How do I call WES?

Contacting WES Customer Service

You can view your WES order at any time via My Account. WES customer service is available by phone at (+1) 800-361-6106 (Canada only) and email.
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Can transcripts expire?

College transcripts do not expire and schools are obligated to maintain transcripts for all students who have enrolled in and attended their institution — regardless of whether or not that student graduated.
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Does WES send electronic report?

WES sends electronic reports to Immigration, Refugees and Citizenship Canada (IRCC) and to AccessWES members. Electronic reports are delivered instantaneously, but the institutional recipients may not review them as soon as they receive them.
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Is WES hard copy necessary?

Provide Mailing Address to World Education Services

When creating a WES account, enter your phone number and mailing address. WES will mail your ECA hard copy to this address. Although having a hard copy is not required, it can be helpful in many situations.
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Is WES accepted in UK?

WES evaluation is an important part of the immigration process for many countries, including the United States, Canada, Australia, and the United Kingdom. It provides a way for immigration authorities to verify an applicant's educational qualifications and ensure that they meet the requirements for immigration.
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How do I update my WES report for immigration?

How to Upgrade Your WES Credential Evaluation Report
  1. Add a new credential or completed degree.
  2. Add new courses.
  3. Upgrade your Document-by-Document evaluation to a Course-by-Course evaluation.
  4. Upgrade to our International Credential Advantage Package (ICAP)
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Do all universities accept WES?

While many universities in the USA may require applicants to submit credential evaluations through organisations like WES (World Education Services) to assess the equivalence of international educational qualifications, some institutions may not have this requirement.
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Can I delete my WES account?

For users of our Website, Application, and marketing tools, you have the right to request that we delete all of your Personal Data. If you have opened an Account and applied for our educational evaluation and verification services, you have the right to cancel your file (cancellation fees apply).
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Is WES required for Express Entry?

Express Entry applicants must provide a WES report.
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Is ECA certificate number same as reference number?

Both the numbers have same numeric part but characters are different.
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